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Prevent Chargebacks with Real-Time Alerts

Manage Chargebacks With Ethoca And Verifi Alerts

Prevent revenue loss with our chargeback prevention solution, integrated with the Ethoca and Verifi networks. Receive instant dispute and fraud alerts, helping merchants to resolve disputes early and keep chargeback ratios under control

Schedule A Demo

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Simpler . Smarter . Scalable . Secure . Seamless . Stable .

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What are Ethoca And Verifi Alerts?

Ethoca (Mastercard) and Verifi (Visa) are pre-dispute alert systems that notify merchants the moment a cardholder raises a dispute or fraud claim with their bank.

Celeris integrates both networks into a single, unified workflow, allowing merchants to automate dispute handling, assess transaction context, and manage all alerts from one central dashboard.

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Centralised
Alert Management

Consolidate alerts from both networks into a single, unified dashboard for comprehensive visibility and control.

Real-Time
Prevention

Receive instant notifications the moment a dispute is filed, enabling immediate action to prevent chargeback escalation.

Automated
Handling

Merchant can create custom rules to automatically process refunds based on transaction value, and chargeback probability.

Actionable Fraud
Intelligence

Utilise dispute data to identify trends, automatically blacklist fraudulent cards, and strengthen your prevention strategy.

Shared
Visibility

Provide acquirers and merchants with a transparent, shared view of disputes for faster resolution.

Improved Customer
Experience

Resolve disputes quickly to build stronger, trust-based relationships with customers.

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Early Dispute Resolution Using Visa RDR

We connect merchants to Visa’s RDR network automatically resolving Visa disputes before they become chargebacks, using your pre-set refund rules. No manual action needed.

Learn More

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Visa-Specific Dispute Coverage

We connect your account to Visa’s RDR network, intercepting eligible Visa disputes automatically, before a chargeback is filed.

Automatic, Rule-Based Resolution

RDR applies your pre-set refund rules the instant a dispute is detected and resolved without any manual action from you.

Chargeback & Fee Prevention

Resolving disputes at the network stage eliminates chargeback fees and representment costs, protecting your revenue and merchant account.

Customisable Refund Rules

Define which dispute types and amounts RDR should auto-resolve. Set your rules once, and RDR will handle everything else.

Healthy Dispute Ratio Management

RDR disputes don’t count against your ratio, keeping you comfortably within Visa’s thresholds and out of monitoring programs.

Better Customer Experience

Fast, automatic refunds mean customers get their money back quickly, helping to build trust and encouraging repeat purchases.

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Simpler . Smarter . Scalable . Secure . Seamless . Stable .

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Feature

How does Ethoca And Verifi Early alerts work?

We offer a streamlined process connecting merchants directly with card issuers. When customers dispute transactions with their bank, you receive immediate alerts in our dashboard, allowing you to automate resolution based on needs.

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Custom Rules & Analytics with Chargeback Probability

Our advanced dashboard gives you complete control over alerts with a chargeback probability score ranging from 0 (no risk) to 100% (high risk).

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Monitor Incoming Alerts

See all your new alerts in one place as they arrive in real-time.

Verify Transactions

Quickly view transaction details to confirm purchase and customer info.

Assess Chargeback Probability

Use our data insights to understand the risk associated with each alert.

Check Rule Alerts

Review alerts flagged by your custom rules for closer inspection.

Confirm Resolution

Track the status of each alert until the chargeback is successfully prevented.

Monitor Incoming Alert

See all your new alerts in one place as they arrive in real-time.

Verify Transactions

Quickly view transaction details to confirm purchase and customer info.

Assess Chargeback Probability

Use our insights to understand the risk associated with each alert.

Check Rule Alerts

Review alerts flagged by your custom rules for closer inspection.

Confirm Resolution

Track the status of each alert until the chargeback is successfully prevented.

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Benefits of Ethoca And Verifi Early Alerts

Integrating this solution helps protect your business from the financial and operational impact of chargebacks and fraud.

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Prevent Revenue Loss

Proactively resolve disputes to stop chargebacks and secure your revenue.

Reduce Operations Costs

Reduce the time and resources your team spends managing formal chargeback claims.

Protect Your Account

Keep the chargeback ratio low to maintain good standing with processors and networks.

Resolve Disputes Faster

Use real-time alerts and chargeback probability scoring to resolve disputes faster.

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Your Advanced Dashboard For Managing Fraud and Dispute Alerts

Get a clear, consolidated view of all your chargeback alerts with our powerful management dashboard, designed to streamline your workflow.

Learn More

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Centralised Alert Management

Our user-friendly interface consolidates alerts from the Ethoca and Verifi networks, giving you a single platform to manage and resolve potential chargebacks efficiently.

View all alerts in one place.

Track resolution status from start to finish.

Generate reports to analyse trends.

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Real-Time Data

Access instant information on every alert to make fast, informed decisions.

Custom Rules

Set up your own rules to automatically manage and prioritise incoming alerts.

Detailed Analytics

Gain insights into dispute reasons and trends to refine your business processes.

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What our customers and partners say:

Testimonial

Videos

We have always recommended Celeris to our merchants with full confidence in their capabilities to provide a great product combined with good service. With solid attention for ongoing product development, compliance releases and new 3rd party integrations, Celeris is widely regarded as one of the top-performing orchestration platforms in the online payment industry. We look forward to a long and successful partnership with Celeris.

Celeris’ gateway solutions are an excellent addition to our merchant services offerings. “We pride ourselves on providing exceptional payment solutions and services to our clients, and the Celeris platform as part of our offering will help us.

We are delighted to partner with Celeris and incorporate our solution into the orchestration platform’s ecosystem. This collaboration is about empowering businesses to address the French and European markets efficiently by providing a seamless localised payment experience.

Our fully network-certified and proven products secure transactions worldwide. We increase that footprint and ensure together with Celeris that merchants can generate more approved transactions complementing their modern and modular platform.

Partnering with Celeris, whose state-of-the-art product and innovative DNA align with ours, ensures top-notch conversion-boosting features and insightful payment performance analytics for our merchants.

Our collaboration with Celeris underscores our dedication to enriching businesses’ online payment capabilities. Through this partnership, we aim to equip our merchants with the means to refine processes, encompass fraud management and contribute to their sustained growth.

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Build your business with Celeris

Schedule a call

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Frequently Asked Questions

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What Are Early Alerts in Payment Disputes?

Early alerts are real-time notifications from issuer networks like Ethoca and Verifi that inform you when a cardholder raises a dispute with their bank. Our solution delivers these alerts directly into your dashboard, helping you review the raised disputes and act before they turn into a chargeback.

How do Early Alerts prevent chargebacks?

What is the difference between Early Alerts and traditional chargeback handling?

How does Celeris integrate Ethoca and Verifi into the payment orchestration platform?